MOTOTRBO™ Frequently Asked Questions

What is MOTOTRBO™?

MOTOTRBO™ is the first digital two-way radio system from Motorola specifically designed to meet the requirements of organizations/industries outside the public safety sector mainstream that require a customizable business-critical communication solution using licensed radio spectrum. MOTOTRBO™ is a complete two-way radio system that includes portable and mobile radios, a repeater, accessories as well as powerful data applications, such as Text Messaging Services and Location Services.

 

Is MOTOTRBO™ a series of radios, or simply a single model of radio?

MOTOTRBO™ provides a complete dual mode (analogue and digital) system including repeater, mobile and portable units, data applications, and accessories making it easy and affordable for large organisations/businesses to customise a MOTOTRBO™ solution to meet specific needs and migrate to digital at their own pace.

 

What does MOTOTRBO™ do?

MOTOTRBO™ combines exceptional two-way radio functionality with digital technology to deliver increased capability and spectral efficiency, integrated data applications and enhanced voice communications. In the ongoing effort to improve workforce productivity and operational effectiveness, organisations need to communicate with and provide information to employees anywhere on 24/7 basis-easily and cost effectively. This is especially important for organisations or enterprises whose workers are mobile—moving about a geographic area to accomplish their jobs.

 

Analogue two-way radio technology is an effective, proven technology. Why switch to digital?

Offering advantages such as a lower total cost of ownership, customisable coverage and features, and a simple and reliable implementation makes analogue two-way radios the clear choice for the vast majority of large organisations/enterprises with highly mobile workforces. However, this technology has reached the limits of its innovative life. Analogue two-way radio has limited battery life, degrading voice quality near at the edge of coverage, and lacks integrated data applications. Additionally, as analogue radio users reach their licensed spectrum capacity, crowding the interference occurs. These users can easily justify migrating to the digital technology of MOTOTRBO™ because they need clear, unbroken, reliable communications. A missed call, user error, garbled message or a dead battery can mean lowered productivity, wasted time and money, unsatisfied customers, interruptions to essential services, or lost business.

 

It’s been said that MOTOTRBO™ pricing is “comparable” to similar analogue solutions. What does that mean?

Motorola made an investment in the MOTOTRBO™ technology platform in order to bring integrated applications and advanced functionality to the large organisation/enterprise two-way radio market. MOTOTRBO™ was developed to be offered at a competitive price-point compared to existing analogue two-way radio solutions.

As a result, we believe that MOTOTRBO™ provides such increased functionality and operational efficiency that end-users will want to move to digital platforms faster.

 

What standard is MOTOTRBO™ based on?

MOTOTRBO™ is designed to the globally-recognised European Telecommunications Standards Institute (ETSI) Digital Mobile Radio (DMR-Digital Mobile Radio) tier two standard for large organisation/enterprise mobile radio. This provides an open platform that enables market acceptance and multi-vendor interoperability for voice and IP data and will assure competitive pricing while protecting customer investment.

 

Why TDMA and how does TDMA differ from FDMA?

Frequency-Division Multiple-Access (FDMA) splits the channel frequency itself into two smaller sub-channels that can carry separate calls side-by-side. By comparison, Time-Division Multiple-Access (TDMA) preserves the full channel width, but divides it into alternating time slots that can each carry an individual call. Motorola maintains that two-slot 12.5 kHz TDMA-based systems, providing 6.25 kHz equivalency, are the better choice for most large organisation/enterprise radio users.

Wireless standards based on TDMA technology are already widely used around the world, and future requirements for even greater spectral efficiency also are expected to be based on TDMA. TDMA technology for narrowband 12.5 KHz (6.25 equivalent-6.25e) organisation/business radio users, provides advantages of feature flexibility, lower equipment costs, longer battery life, future-readiness, and the proven ability to increase spectral efficiency without risking increased congestion or interference.

 

Doesn’t Motorola offer FDMA-based systems in addition to TDMA?

Motorola does offer FDMA-standards based two-way radio systems for large public safety and government communications networks that require dedicated channels.

 

Is MOTOTRBO™ compatible with P25 technology/systems?

No. The P25 protocol (TIA Project 25 standard) was adopted for public safety sector use and currently uses 12.5 KHz FDMA technology. MOTOTRBO™ supports the ETSI Digital Mobile Radio (DMR) standard for large organisation/enterprise two-way radio customers and uses 12.5 KHz (6.25 equivalent-6.25e) TDMA technology.

 

How much and what type of industry research was put into developing this system?

Motorola spent a significant amount of time developing MOTOTRBO™, working with customers, distribution channels and the various businesses/organisations to research respective communications requirements. The research revealed that the various organisations/enterprises want or require spectral efficiency, better basic as well as enhanced features, integrated applications to improve operational efficiency, and a comfortable migration path from analog to digital.

 

Does the arrival of MOTOTRBO™ mean the end of analogue system development and product offerings from Motorola?

No. Motorola offers an expansive portfolio of two-way communications solutions for a variety of customer segments. We are committed to providing the right technology to address specific customer needs and uses. Motorola will provide analogue solutions as long as there are business segments that benefit from them and as long as market drivers and regulatory requirements permit.

 

What types of organisations/businesses would be best suited for MOTOTRBO™?

Public (government) administration, public works, manufacturing facilities, transportation companies, small campuses such as resorts and schools, construction sites, and energy/utility companies, as well as small, municipal public safety organisations.

 

What is meant by MOTOTRBO™’s increased capacity and spectral efficiency?

MOTOTRBO delivers improved spectrum efficiency compared to analogue radios and alternative digital offerings, by doubling channel capacity, supporting more users, and enabling more information to be transmitted on existing frequencies. MOTOTRBO™’s spectrum efficiency doubles the number of users large organisations/businesses can support on a single licensed 12.5 kHz channel. Digital two-way radio solutions based on Time-Division Multiple-Access (TDMA) technology enable two virtual channels within a single 12.5 kHz licensed repeater channel. This provides twice the calling capacity for the price of one license and enables more information to be transmitted on existing frequencies. And because there’s only one “real channel”, a second call doesn’t require a second repeater.

 

What is the lifespan for a MOTOTRBO™ system?

Due to its functionality and platform design, we anticipate that MOTOTRBO™ will meet the average lifespan for existing large organisation/enterprise two-way radio systems, which is approximately five to seven years.

 

Can MOTOTRBO™ accommodate advanced applications?

Yes. Take, for example, MOTOTRBO™ Location Services. MOTOTRBO™’s GPS location tracking provides the ability to track people and assets, such as vehicles. This advanced approach uses a GPS client and receiver integrated within both the portable and mobile radios, plus MOTOTRBO™ Location Services computer software. The GPS-equipped portable and mobile units can be configured to transmit their geographical coordinates at pre-programmed intervals on demand and in an emergency. The MOTOTRBO™ Location Services computer software provides dispatchers with real-time display of fleet activity on a high resolution, colour coded map.

 

Do MOTOTRBO’s™ advanced applications include text messaging?

Yes. MOTOTRBO™’s advanced applications include rapid unit-to-unit and unit-to-group text messaging between radios, between radios and dispatch systems, between radios and IP addressable devices, and to remote PC clients attached to radios. When used on their own, MOTOTRBO™ portable and mobile units also support built-in capabilities for free-form and canned text messaging between radio users and talk groups.

The MOTOTRBO™ computer software application adds a PC-based, client/server software application for dispatch-oriented messaging to the system, which extends the capabilities of messaging to include communications between radios and dispatcher PCs. Further, the dispatcher PC can act as a gateway to email, enabling messaging between email-addressable devices and radios.

 

Where does MOTOTRBO™ fit in Motorola’s portfolio of products?

MOTOTRBO™ broadens Motorola’s history of delivering communication innovations that leverage standards based technology to better serve our customers. Motorola has been a leader in digital two-way radio communications for more than two decades, including launches of ASTRO® 25 (compliant to TIA Project 25 standard) and Dimetra IP (compliant to ETSI TETRA standard), the industry’s first mission-critical digital two-way radio systems for large public safety organisations. Motorola’s first P25 system was launched in 1996. In 2005, Motorola launched the DTR Series of on-site digital two-way radios for retail businesses to address their requirements communications that enhance productivity, but in some countries do not require licensed spectrum.

 

Does MOTOTRBO™ replace any current Motorola models?

No. MOTOTRBO™ does not replace any of our current offerings. Instead, the system augments Motorola’s current digital portfolio: With the introduction of MOTOTRBO for the organisations/enterprises already identified, Motorola now has one of the industry’s most comprehensive portfolios of digital radio solutions

Clients Words

WHAT OUR SATISFIED CUSTOMERS HAVE TO SAY

Alan Holden

"I am involved in industrial distribution and based on my customers site. There was a requirement to improve communications between the maintenance engineers, production department and managers. As preferred supplier DCRS came to site and ran trials on different types of equipment. The result was a system tailor-made to my customer’s needs. Since then, I have used DCRS for new installations at other distribution depots, and have received an equally high level of service and customer satisfaction."
Alan Holden - MRO Specialist Müller Milk and Ingredients, Manchester (branch 337)
2016-09-15T22:00:58+00:00
"I am involved in industrial distribution and based on my customers site. There was a requirement to improve communications between the maintenance engineers, production department and managers. As preferred supplier DCRS came to site and ran trials on different types of equipment. The result was a system tailor-made to my customer’s needs. Since then, I have used DCRS for new installations at other distribution depots, and have received an equally high level of service and customer satisfaction."Alan Holden - MRO Specialist Müller Milk and Ingredients, Manchester (branch 337)

Dawn Osborne

"Customer safety is at the heart of everything we do at Meadowhall. It is vital that we have an effective public announcement system in place in the event of an evacuation scenario. We needed a system capable of quickly and effectively delivering clear communications across the entire site to both our staff and members of the public whenever it is called into action."
Dawn Osborne - Head of Operations: Meadowhall Shopping Centre
2016-09-15T21:59:23+00:00
"Customer safety is at the heart of everything we do at Meadowhall. It is vital that we have an effective public announcement system in place in the event of an evacuation scenario. We needed a system capable of quickly and effectively delivering clear communications across the entire site to both our staff and members of the public whenever it is called into action."Dawn Osborne - Head of Operations: Meadowhall Shopping Centre

Brian Allt

"The MOTOTRBO system ticks a lot of the boxes for worker safety within the plant. Personnel now have instant communication with anyone if they need help."
Brian Allt - Maintenance Engineer Technical Support, Rugeley Power Ltd
2016-09-15T21:59:58+00:00
"The MOTOTRBO system ticks a lot of the boxes for worker safety within the plant. Personnel now have instant communication with anyone if they need help."Brian Allt - Maintenance Engineer Technical Support, Rugeley Power Ltd

Mick Bellamy

"Working with DCRS in the past I knew of their professionalism, so it was a natural decision for them to supply us. They helped advise on the best radios for our needs and everything we required from our upgrade has worked flawlessly and we could not be happier with the equipment and service we have received from the team at DCRS."
Mick Bellamy - Building & Grounds Team Leader, Lincoln Castle
2016-09-15T22:01:26+00:00
"Working with DCRS in the past I knew of their professionalism, so it was a natural decision for them to supply us. They helped advise on the best radios for our needs and everything we required from our upgrade has worked flawlessly and we could not be happier with the equipment and service we have received from the team at DCRS."Mick Bellamy - Building & Grounds Team Leader, Lincoln Castle

Stephen Baggott BA (Hons), MSc (CPM)

"As with any projects it is important to not only have confidence in the product, but also in the suppliers. It was felt by the project team that DCRS had the expertise and an understanding of what the University expected and the best way of delivering this. Delivery and installation was successful in what was quite a tight timescale. Knowing that DCRS already have an understanding of our business needs allows for a collaborative approach to develop best functionality of the system and delivery."
Stephen Baggott BA (Hons), MSc (CPM) - Campus Operations Manager, University of Wolverhampton
2016-09-15T21:51:46+00:00
"As with any projects it is important to not only have confidence in the product, but also in the suppliers. It was felt by the project team that DCRS had the expertise and an understanding of what the University expected and the best way of delivering this. Delivery and installation was successful in what was quite a tight timescale. Knowing that DCRS already have an understanding of our business needs allows for a collaborative approach to develop best functionality of the system and delivery."Stephen Baggott BA (Hons), MSc (CPM) - Campus Operations Manager, University of Wolverhampton

Mark Bramley

"Our site is a demanding place for radio technology: we’re in the middle of a very rural and hilly part of Derbyshire - the surroundings can impede RF performance, and background equipment noise is ever present. Working with DCRS we looked at the options to replace our old analogue radios and MOTOTRBO stood out as the best solution. With safety features including man down and override emergency calling, MOTOTRBO helps ensure the safe, efficient and productive operation of the team on our site."
Mark Bramley - Electrical Engineer, Hope Construction Materials
2016-09-15T22:03:50+00:00
"Our site is a demanding place for radio technology: we’re in the middle of a very rural and hilly part of Derbyshire - the surroundings can impede RF performance, and background equipment noise is ever present. Working with DCRS we looked at the options to replace our old analogue radios and MOTOTRBO stood out as the best solution. With safety features including man down and override emergency calling, MOTOTRBO helps ensure the safe, efficient and productive operation of the team on our site."Mark Bramley - Electrical Engineer, Hope Construction Materials

Contact DCRS



Call free: 0800 043 2688